Over 20 years in the Plumbing and Drainage Industry
Like most people I came into the drainage industry by mistake. It was not top of my list when seeking out career paths but I am so glad that it 'found me'.
I have been working happily in the most exciting, refreshing and satisfying industry for over 20 years and still love it as much as when I first started out unblocking and camera surveying drains back at the turn of the century.
What I love the most is the people, I have been fortunate to work with some of the best in the industry from corporate level to small start up businesses. The people in this industry are what make it so special, and I am honoured to have such a fantastic network of associates right across all aspects of business and technical services.
My passion has always been finding solutions to problems, improving systems and processes and motivating individuals to exceed their expectations.
I have supported and helped franchised businesses for some of the largest brands in the UK to become more successful, grow their bottom lines and become operationally excellent by following systems that work.
I am a safety first leader and believe in putting it before everything else, I have a drive to push for better standards and provide better training and accreditation in the industry specifically to the smaller businesses that need the help and support. Raising the bar in skill set and knowledge is my prime motivator for doing what I do. Passing on knowledge and experience to the next generation of plumbing and drainage entrepreneurs.
I am a business all rounder that has vast knowledge in the industry, making businesses more successful and having a skill for motivating and holding people to account.
I firmly believe in honesty, integrity, trust and confidentiality. I do things the right way and do not cut corners, especially when it comes to safety.
If you hold those same values, I want to work with you, if not, then move along!
A strong business leader with a detailed knowledge of the industry
Specialist in business improvement, understanding processes and using experience to map out and implement a successful improvement plan across the business. Good at keeping on track and hitting targets and deadlines.
Knowing the numbers
Not an accountant but has extensive knowledge of operational finance, Profit and Loss, balance sheets and forecasting.
Has held P&L responsibility for 40+ businesses with over £80m total turnover and smaller operations from £250k upwards.
In depth knowledge of digital marketing and the more traditional methods to grow leads in a business.
20 years experience supporting small businesses with their marketing plans and brand development. Brand Ambassador for Dyno -Rod.
Running the business
Has held mid senior and senior management positions in large established businesses.
Worked for 4 x FTSE 100 companies.
Worked 'on the ground' unblocking and camera surveying and has managed teams of 50+ engineers.
20 years of technical sales and managing large accounts in the Plumbing & Drains industry.
Experienced in spotting potential up sells and opportunities. Submitting and winning tenders for larger scope works.
Safety & Environment
Experienced in ISO9001 auditing and quality procedures. 14 years experience of safety management systems and field safety management for British Gas and Dyno Rod.
Engineer auditing, coaching, wellbeing and HR support.
Qualified trainer (AET)
Experienced and highly skilled in delivering all types of training in the field, classroom or online.
Leadership, business and operational excellence, soft skills, technical water jetting, CCTV and Electro-Mechancial.
David has worked for 3 of the largest franchisors in the UK.
Extensive knowledge on how to recruit, on board, train and support as well as performance manage franchise, sub-contractor or direct labour models.
In depth experience of the franchise model, how to manage and grow it and build operational systems around it.
Licence agreements, performance management and KPI setting, as well as project managing business initiatives and improvements.
Exit plans, business sales and transition programmes.
Operational and Technical Manuals and training.