Email Enquiry: info@drbi.co.uk
Call Us: 020 8152 9875
Support
Here when you need us.
Sometimes you just need help! You don't have enough time to implement the things you want to or you don't have the knowledge in the business to do it.
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DRBi and their associates can offer some fantastic support in a number of areas to help you to move your business forward.
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With some of our partners and affiliates we are also able to offer some fantastic deals that can benefit you as they also know the industry you work in.
Business Support
Backing up our other services - FREE as part of your package
We are here to support you throughout your journey with us. We offer email support to all of our clients as part of their consulting and coaching packages.
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We have great software that we share with you in order to track your progress and plans, all at the touch of a button.
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We also offer 1 free 'emergency' call of 30 mins for issue specific support.
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You will also receive all the documents, templates, and supporting material you need when we work with you on your business plans, projects and goals.
Field Auditing & Coaching
Supporting your teams at work
We love supporting engineers and managers in the field. We offer some great services to help you keep on top of your compliance and more importantly improve your safety, compliance and service in the field.
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We have years of experience auditing and coaching and can offer you a service designed around your needs using the latest technology so you get information immediately from the field. We are able to motivate and where necessary provide guidance and support to bring your people up to the required levels. We can help you meet mandatory audit levels and ensure you have the right information to act upon.
Vehicles
Health & Safety
PPE
Uniform/Appearance
Tools & Equipment
Parts & Inventory
Operational Procedures
Customer Service
Complaints
Sales
We offer this service on a day rate basis and can offer some really competitive rates for longer term commitments. We can visit your staff on a regular basis and build a relationship that allows us to get the best from them. Call us and speak to us about working together, treat your staff to professional coaching from an independent source.
Project Management
One-off or longer-term projects
We can offer support for short term or long term projects. You may want someone to come in and implement something new for you and take it from inception to completion within the agreed timescales.
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Someone to take the pressure off you for a while.
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We can offer competitive prices based on the length of the project or one off prices and day rates. Talk to us about your requirements and we will see what we can do!
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We have a wealth of experience in launching and managing new projects and initiatives in the Plumbing and Drains world.
Technical Support
Utilising our fantastic network
We have access to some of the best technical support in the industry and can put you in touch with some superb technical training suppliers and products that will help you progress your business to the next level.
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We work closely with other providers and only recommend the best!
HR Support
Professional Qualified Consultants
We work with some of the best HR consultants in the business. They have been working in the industry for many years and can offer a range of services that can support you at reasonable rates for small business or larger operations.
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Peter and Mary at Privilege HR have a wealth of experience in our industry and can offer some fantastic support to you and your staff.
​It really helps when you work with people rather than large faceless organisations!
CCTV Reporting
Outsource your reporting admin to the experts
Viewline is designed to help drainage contractors produce professional CCTV survey reports at a very reasonable price. Viewline reporting software is MSCC5 compliant (this is the Industry Standard) and WRc Approved. The WRc Approved scheme is recognised and established in a range of industries; providing End-Users and Suppliers confidence that their products are fit-for-purpose.
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Ace CCTV reports provide a fantastic support service for all of your CCTV needs. Just send it to them and let them do all the work for you!
Health & Safety Support
Qualified professional consultants
We have access to and can introduce you to some of the best industry qualified safety experts. They have the recognised safety qualifications such as IOSH and NEBOSH and can provide you with cost effective advice and support when you need it. Ask us about how we can help you to get the best prices and access to people who know your industry well.
Call taking and admin support
Taking the strain in busy times
We work with some excellent partners who can help with call taking and administrative support. For a small business this can really help when you are growing.
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We work with some excellent partners who can help with call taking and administrative support. For a small business this can really help when you are growing.